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9am - 6pm Mon-Fri · Appointments Only Sat
Certified Repair Specialists
9am - 6pm Mon-Fri · Appointments Only Sat
Help center

Questions? We've got answers

Everything you need to know about repair timing, estimates, warranty, and buying or selling a device — in plain English. Tap any question to expand it.

Same-dayMost repairs
💰Free estimatesNo obligation
🛡️1-year limited warrantyEvery repair
4.4 rating177 reviews
Questions & answers

Everything, answered

Tap any question to see the answer.

Repairs & timing
How long do most repairs take?
Most iPhone repairs are completed in under 60 minutes, and we offer same-day service on most phone and tablet repairs. Timing depends on the device, part availability, and condition. Computer repairs, data recovery, and motherboard work can take longer.
Do I need an appointment?
Walk-ins are welcome Monday through Friday, 9am–6pm. Saturdays are by appointment only, and we're closed Sundays.
Can you repair water-damaged devices?
Often, yes. Power off the device, don't charge it, and bring it in for a free diagnostic as soon as possible — the sooner you act, the better the odds. See our water damage repair page for more.
Estimates & pricing
Do you charge for an estimate?
No — we offer free estimates on all repairs. You'll know the cost before any work begins.
Can I get a quote before visiting?
Absolutely. Start an instant quote with your device type, model, and the issue, and the team will follow up with pricing and timing.
Is the online quote the final price?
It's an estimate. The final price is confirmed after a quick in-person check, and we never start a repair without your approval — no surprises.
Warranty & devices
Are repairs covered by a warranty?
Yes. Every qualifying repair is backed by a 1-year warranty on parts and workmanship. If something is out of the ordinary after your repair, we'll take care of it at no charge. Restrictions may apply.
Do you buy or sell devices?
Yes. We sell certified pre-owned and refurbished phones, tablets, and computers, and we also buy your old or broken devices with same-day payouts. See Buy a Device and Sell a Device for details.
Will my data be safe during a repair?
Screen and most hardware repairs don't normally affect your data, but we always recommend backing up first. Your technician will flag anything that could affect your data before starting.

Still have a question?

Reach the team directly — we're happy to help.